Printing Services Frequently Asked Questions (FAQ)
Printing Services is committed to making the customer experience pleasant. When you cannot find the answer to your question on our FAQ page we will be glad to assist you through email or by calling Printing Services at extension 3350.
Printing Services main goal is to meet the printing needs of the district. Instead of losing valuable time Printing Services would rather work with a campus/department prior to work being received. Several days can be lost when trying to figure out the needs of campuses/departments once work has been received.
25 1-sided print; Bond/Vellum
75 Front/Back print; Bond/Vellum
15 Front/Back or 1-sided print; Card/Cover
1 ream NCR
Rather than return unprocessed printing requisitions that do not meet minimums, Printing Services reserves the right to increase number of copies requested to meet minimums.
Print orders marked to collate, collate/corner staple, or collate/side staple require visible consecutive page number.
1, 2, 3, 4, 5, etc…
63, 64, 65, 66, 67, etc…
Page numbering location is dependent on where the customer wants their page numbers. When picking a location on the sheet make sure page numbering is at least a half inch from bottom/top and right/center of the sheet. The page number can be placed in the upper right hand corner, lower right hand corner, or in the center.
Keep in Mind:
Use black or blue ink pens when hand page numbering your originals; pencil and red ink pens will not reproduce well. You can also run your originals through your copiers to add page numbering when needed.
Print orders marked to collate, collate/corner staple, or collate/side staple require four finished printed sheets.
Keep in Mind:
1-sided jobs have to have a minimum of four originals.
Front/Back jobs have to have a minimum of five originals.
We are unable to collate card/cover stock through our bindery equipment.
Unfortunately, the piece of equipment Printing Services uses to glue paper into notepads is not able to glue card stock, cover or chipboard because of the thickness of the sheets of paper. This is an equipment limitation.
The minimum number of sheets is 100. Customers requesting “Pads of 100” will always need to make sure their order quantity is in increments of 100.
The number of images can range from 1 to 8 images.
Make sure when laying out multiple images that you follow our guidelines for margins.
Business card orders are available to district personnel who have been approved by Instructional Services or Business Services. To order business cards customers need to follow the instructions for the business card form. The instructions and form are located at this Website on the Forms Page or through the Telecommunications Website.
Business card forms are to be sent to Mail Services for typesetting. All forms require an online print request (see pg. 11 in our "Guidelines for Printing Requisitions).
Printing Services does not allow personalization on forms, note pads or stationery items. Customers need to use titles on forms. This policy is in place to reduce the amount of forms that become unusable when staff members change locations or titles.
Printing Services requires a ½” margin on all sides of the printed sheet because of printing press requirements.
Work that is cut will require ½ margin on outer edges and 3/8” margin on each side of the cut line (see below).
Work that is folded will require ½” margin on outer edges and 3/8” margin on each side of the fold lines (see below).
Work received that does not have sufficient margins for cutting or folding will be returned to the customer along with a layout mock-up showing margins and image area.
An easy way to check your margin set-up is to fold a copy of your original and measure from the fold to the image edge.
When ordering NCR, please do not circle white bond and NCR. Just circle 2 pt, 3 pt, or 4 pt under NCR. Otherwise you are giving us conflicting information. The processing of the request will be on hold until clarification is acquired from the customer.
Originals are content with black print on white paper. Pencil drawings or handwriting will not reproduce well. Originals sent in on dark colors of paper will not reproduce well and will cast a dark background on to the printed sheet.
Keep in Mind:
Our printing presses have limitation when it comes to half-tones/screens and large areas of black. Neither of these are guaranteed to reproduce well.
The adoption of a textbook program does not automatically give permission to print. The purchase of software licenses does not grant the purchaser the right to print. Information from the Internet is protected under copyright laws as well. Permission to reprint is covered by the copyright conditions of each document.
Keep in Mind:
There is some copyrighted material that will require us to see proof-of-purchase along with the permission to print.
GBC Coiling is a type of binding that uses the 19-hole binding combs. This type of binding is used in place of side stapling books. This type of binding requires a 20 day turn-around because of the amount of handwork involved in the assembling of the books.
Spiraling uses a 43-hole binding wire. This type of binding is only available for campus student planners and Admin. Bldg. administrative request.
Printing Services request that customers only contact us when your request has not been delivered in the guaranteed turn-around time. The department works on requests from all the campuses and departments. Our turn-around time includes processing, printing, follow-up work, and shipment back to the customers location.
Once work is boxed and ready for shipping. The work is handed over to Central Distribution for shipment back to our customers. Central Distribution divides the district into two delivery routes. These routes are called East or West delivery routes. Once the work is delivered to the customer’s location it is place in one central designated area of the location. Staff members need to check with their designated contact for the arrival of their printed material.
Unfortunately, all packages and boxes need to be opened. We only designate how many packages and boxes have been shipped back to the customer. Printed material shipped can be for multiple staff members at their location.