Risk Management is here to assist all Alief ISD employees with any questions regarding their health insurance, 403(b)/457 alternative retirement plans, medical leave, workers' comp., and direct deposit information. We strive to serve each employee with integrity.
TCG and First Financial Administrators, Inc. (FFA) has formed a business alliance to better service our school district customers. First Financial Administrators, Inc. will be the new Section 125 & FSA Administrator for 2017. Please see attached announcement with information.
January 15th – This week you will receive a new Flex Card with the First Financial logo.
January 30th – February 3 Blackout Dates – no cards will be able to be working
January 30th - Your TCG card will be deactivated
February 3rd – First Financial card will be active
You will be receiving your NEW First Financial Flexible Spending Benefit card starting the week of January 15th. These cards will arrive in a plain white envelope and have the FFGA logo on the top left corner. Please watch your mail and do not discard. Again the new cards should be arriving after January 15th and will be activated on the morning of February 3rd.
In order to allow for the card activation, there will be short period in which you cannot use your card. This is only a 4 day blackout period to migrate the accounts. During the blackout period neither the TCG current card nor the FFGA new card will work. This blackout period will be from the morning of January 30th to the morning of February 3rd. If you do incur an expense during the blackout period and pay out of pocket you can file a paper claim and get reimbursed from your flexible spending account. Claims forms are available at www.ffga.com You can submit claims incurred during this time please submit to First Financial via fax, email, mail, portal or app listed below.
If possible, you may want to arrange your schedule so that you or your dependents do not have any doctor or dentist appointments or require prescription pick-up during the 5 day transition period. You will not be able to utilize your debit card during January 30th – February 3rd. If necessary, you will have the option to file a paper claim for any qualified expenses for those 5 days. After the transition to First Financial you can add your direct deposit information via the phone app or portal.
If you have any questions on the above information, please contact your plan administrator at the number listed on the attachment.
TCG will continue to provide services for the 403b, 457, and investment options.
TCG Administrators / First Financial Administrators
First Financial Administrators
PO Box 670329
Houston TX 77267-0329
Flex Customer Service Phone: 866-853-3539
Flex Fax: 800-298-7785
Flex questions: Flex@ffga.com
Flex Receipts and Documents only: First_Financial_Receipts@Alegeus.com
Tech Support – firstname.lastname@example.org
Visit our Website at www.ffga.com
Flex Phone App – FF Flex Mobile – Apple or Android
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Risk Management Dept.
4250 Cook Rd
Houston, TX 77072
Phone: (281) 498-8110, ext. 29150
Fax: (281) 988-3003
Monday - Thursday:
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 4:00 p.m.